Am I locked into a contract with WP Copilot's services?

No, there are no contracts, you can cancel your support membership at anytime.

Does it matter where my site is hosted?

No, as long as we can get hosting access. If there are any hosting issues or limitations we can work with your hosting company to ensure your website runs smoothly, or transfer you to a new host.

Does WP Copilot provide hosting?

WP Copilot does not provide Website hosting. We work closely with and recommend several services for WordPress hosting in Australia

What details do you need from me?

We will need a WordPress administrator account and hosting login. Don't worry if you're not sure of these details, just let us know if you need assistance.

How do support tickets work?

As a member you can submit a support ticket with the work required or issues to fix. Open a support ticket via the dashboard or by sending an email to our support address. We then begin working on the task and if it will take more than the included 30min of WordPress support, we'll provide you with recommendations and time estimates. A minimum of 15 minutes is applied to each support ticket opened with the exception of accounts related enquiries.

How much support time is included?

Up to 30mins of WordPress support time is available during each month of membership. This time can be used for any support tickets but does not accumulate.

What if I need more support time?

We don't restrict you to 30 minute jobs, simply order extra support time as you need it. Our competitive support packs for WordPress development are 1hr for $99, 3hrs for $269hr (save $28) or 5hrs for $439 (save $56). To ensure we maintain a high availability for all clients we can commit a maximum of 15 hours per client each month.

We Help Your Business Thrive Online

Wp Copilot is brought to you by Wolf IQ, which helps 300+ business owners and marketing leaders with win online.

Successful Clients

WordPress Issues Resolved Each Month

WordPress Experts

Company Values

What our team values most

Touch it, Own It

We take full responsibility for the details, the outcome, and everything in between.

Growth Mindset

We learn fast and level up faster.
Every challenge and obstacle is an opportunity to get better.

Proactive Power

We don’t wait to be asked.
We anticipate, act early, and go beyond the necessary.

Be the Change

We believe in being the change we seek. We set the example and clear the path for others.

Let’s Get You Started

99% of reported issues are fixed in 24 hours.

Whatever it is, when it comes to WordPress we can help. Here’s 50+ support tasks our clients can get rapid help with.

If you aren't satisfied, we offer a 30-day money back guarantee.

Our Risk FREE Plan:

$ 149

Monthly ex GST

No lock in contracts

Fix hacked WordPress websites
Improve page speed
Plugin and theme updates
Update WordPress plugins
WooCommerce support
WordPress hosting transfers
500 Internal Server errors

We accept all major payment methods and use 100% secure checkout.

Ready to Get Your Website Sorted?

Stop worrying about your WordPress site.

Let our experts handle it. Get started today with our 30-day money-back guarantee.

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