There are many ways our Australian WordPress developers can help you get the most from your website. Below are examples of common WordPress support requests completed by our team.

Tasks marked with a tick are typically completed within 30 minutes
Tasks marked with a clock need one hour or more to be completed

When you open a support ticket, we get to work! If additional support time or information is needed to complete the task a WordPress developer will advise you.

Australian WordPress Developers

WordPress Errors

Our WordPress developers are quickly on hand when the unexpected happens.

Troubleshoot and fix the white screen error
Troubleshoot and fix a 500 Internal Server Error
Troubleshoot and fix WordPress database connection errors
Troubleshoot and fix theme errors
Troubleshoot plugin update issues
Troubleshoot and fix plugin conflicts

WordPress Themes & Plugins

Want new functionality or styling changes your website? Our WordPress Developers can help with themes & plugins.

Install and activate one WordPress theme
Create and activate a child theme
Modify theme menu items
Modify a theme CSS entry
Install and activate one WordPress plugin
Customise a theme

Hosting & Database Management

WP Copilot’s experienced Australian WordPress developers help with a number of tasks via your hosting control panel. If an issue requires support from your hosting company we can you ask the right questions.

Modify the WordPress config file
Change and test the PHP version via CPanel
Change memory limits via php.ini
Change nameserver & DNS records
Transfer database and files to a new hosting account (CPanel to CPanel)
Create a new email address
Connect an email address to a Gmail account
Import or export WordPress database
Backup a database via CPanel
Optimize a WordPress database

WordPress SEO & Conversion

Websites are there to make money and generate leads. Our WordPress developers implement the tasks you need to improve conversion rates and tracking whether your goal is subscribers or ecommerce sales.

Confirm pages are indexed in Google
Create a HTML Sitemap page
Create a XML sitemap and submit to Google Search Console
Setup Google Analytics tracking in WordPress
Setup a form conversion goal
Add Facebook tracking pixels to WordPress
Add Google Adsense to WordPress
Add email marketing subscriber forms
Create custom lead generation forms
Test a website form or checkout
Setup 5 WordPress URL redirects
Setup WordPress caching for speed
Setup an SSL certificate (HTTPS)

WordPress Security & Updates

It’s critical that your website security is considered to protect your data and users. Call on our WordPress developers to help secure your website, from keeping things up to date to backups and security hardening.

Take a backup of your website
Restore a backup of your website
Setup a backup plugin
Setup a WordPress security plugin
Scan a website for malware
Update user access and passwords
Clean a hacked website
Limit Failed login attempts
Update all installed themes via the WordPress Dashboard
Manually update one theme (requiring upload)
Update and test installed plugins via the WordPress Dashboard
Manually update one plugin (requiring upload)
Update WordPress to a new version

WordPress Website Audits

Is your website slow or bloated? Is it not generating the leads you expect? Time for a spring clean? Expert WordPress developers can audit your website to find the hidden issues costing you sales!